Our turnkey portal solutions have been specifically developed to meet the demanding technological requirements of coordinating online voice-based telecommunications systems. Our portals offer perfect support for private communications and lend themselves nicely to various purposes including, but not limited to, consulting, IT, financial, law, insurance, entertainment, psychic or counseling lines. Solutions are available for supporting full-fledged (virtual) call centers and on-premise deployment as well.
Our web portals are cloud based and delivered as full-fledged turnkey solution offering maximum scalability and flexibility.
Essentially, our web portals consist of three main parts: website (front-end), login-area for customers and agents/advisors (user-area) and admin (back-end) - all of which work together in perfect harmony. We build our web portals using modern and sophisticated technology, combining the reliability and cost advantages of both worlds, ISDN (POTS) and VoIP (internet telephony). In addition to communications via phone, our portals offer full support for e-mail and live-chat communications. Naturally, hosted communications are discreetly maintained between intended end parties ensuring that personal information remains private.
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Customers can consult with agents or advisors via phone, email or chat. Additionally, your customers may even communicate via videochat.
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Offer your customers a wide range of different payment methods including PayPal, Moneybookers, Paysafecard and direct debit.
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Our flexible API provides you the option of integrating your web portal into popular social media platforms such as Facebook.
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Our comprehensive statistics area provide you with all the details you need to make informed decisions at a quick glance.
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Our web portals feature an array of different marketing tools including newsletter function, happy hour promotions and many more.
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Our web portals are administered via a web based admin interface, allowing you to access your portal from anywhere in the world.
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Our web portals are fully customizable and may be easily extended upon using popular third party software.
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Our web portals are updated regularly and we are constantly adding new features to make them even better and more powerful.
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